Terms and Conditions

The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.

  • Copyright
  •  

    All content appearing on this Web site is the property of:
    <br/><br/>
    Radio Thermostat Company of America<br/>
    110 Pacific Ave., Suite 168 San Fransisco, Ca 94111<br/>
    Copyright © 2010-2017 Radio Thermostat Company of America. All rights reserved. As a user, you are authorized only to view, copy, print, and distribute documents on this Web site so long as (1) the document is used for informational purposes only, and (2) any copy of the document (or portion thereof) includes the following copyright notice: Copyright © 2010-2017 Radio Thermostat Company of America. All rights reserved.

     

    All content appearing on this Web site is the property of:

    Radio Thermostat Company of America

    110 Pacific Ave., Suite 168 San Fransisco, Ca 94111

    Copyright © 2010-2017 Radio Thermostat Company of America. All rights reserved. As a user, you are authorized only to view, copy, print, and distribute documents on this Web site so long as (1) the document is used for informational purposes only, and (2) any copy of the document (or portion thereof) includes the following copyright notice: Copyright © 2010-2017 Radio Thermostat Company of America. All rights reserved.



  • Trademarks
  • All brand, product, service, and process names appearing on this Web site are trademarks of their respective holders. Reference to or use of a product, service, or process does not imply recommendation, approval, affiliation, or sponsorship of that product, service, or process by Radio Thermostat Company of America. Nothing contained herein shall be construed as conferring by implication, estoppel, or otherwise any license or right under any patent, copyright, trademark, or other intellectual property right of Radio Thermostat Company of America or any third party, except as expressly granted herein.



  • Privacy Policy
  • Radio Thermostat Company of America only collects personal information when you request our services, contact us for product support or make a purchase.  Radio Thermostat Company of America collects information (such as your name, shipping and billing address, credit card number, email address, etc.) from you that we need to, process your order; provide you with support; allow you to use community forums and participate in contests and other forum features; and send you newsletters and other communications such as polls, surveys, and special Radio Thermostat offers. Radio Thermostat Company of America handles all of this data with the utmost confidentiality.  

     Credit Card Information:  Radio Thermostat Company of America does not store any Credit Card information including Credit card number, expiration date or security code. This information is only used to process your order.  Radio Thermostat Company of America uses a Third party service provider to manage credit card processing.  This service provider is not permitted to store, retain or use Billing Information except for the sole purpose of credit card approval and processing on Radio Thermostat Company of America’s behalf.

     Third Parties: Any personal information provided will not be traded, rented, sold or otherwise shared with anyone outside of Radio Thermostat Company of America, or used for reasons beyond those contemplated in this statement. From time to time, we may engage third parties to process your information on our behalf; however, none of Radio Thermostat Company of America  affiliates (such as our credit card company) have permission to retain, share, store or use personal information for any reason other than providing the requested service.



  • Shipping & Delivery
  • At this time, Radio Thermostat Company of America ships merchandise only to locations within the continental United States and not to international locations. Nor does Radio Thermostat Company of America ship to Alaska, Hawaii, Puerto Rico, Guam or the US Virgin Islands.  The risk of loss and title for all merchandise ordered on this Web site pass to you when the merchandise is delivered to the shipping carrier.



  • International
  • All international orders must be shipped to the same address as the billing address on the credit card used to pay for the order.

    Customs and import duties may be applied to International orders when the shipment reaches its destination. Such charges are the responsibility of the recipient of your order and vary from country to country. Contact your local customs office for details.

    Shipping laws are different in each country. It is your responsibility to check with your Customs office to verify whether the country to which you are shipping permits the shipment of your products. Radio Thermostat Company of America is not responsible for any direct, indirect, punitive, or consequential damages that arise from improper international shipping practices.



  • Return Policy
  •  

    If you are dissatisfied for any reason you may return any unused merchandise to Radio Thermostat Company of America within 10 days of receipt of product for a full refund. Products kept for over 10 days without a return request are considered final. Customers are responsible for the cost of return shipping. Products being returned must be in NEW condition and in the original factory packaging. All products have a restocking fee of 25% and will require the purchaser to ship the items to Radio Thermostat Company of America at the customers expense. Radio Thermostat Company of America will cover the cost for shipping to replace items that were shipped incorrectly. If there are any questions about returns, feel free to contact us and we will do everything possible to make sure you are satisfied. Please call 415-358-4611 or email us at info@radiothermostat.com to process a return.
    Cancellation policy:
    Orders must be cancelled at least 3 business days in advance of ship date to qualify for a refund.

    Product Return Policy

    If you are dissatisfied for any reason you may return any unused merchandise to Radio Thermostat Company of America within 10 days of receipt of product for a full refund. Products kept for over 10 days without a return request are considered final. Customers are responsible for the cost of return shipping. Products being returned must be in NEW condition and in the original factory packaging. All products have a restocking fee of 25% and will require the purchaser to ship the items to Radio Thermostat Company of America at the customers expense. Radio Thermostat Company of America will cover the cost for shipping to replace items that were shipped incorrectly. If there are any questions about returns, feel free to contact us and we will do everything possible to make sure you are satisfied. Please call 415-358-4611 or email us at info@radiothermostat.com to process a return.

    Product Cancellation policy:

    Orders must be cancelled at least 3 business days in advance of ship date to qualify for a refund.

     

    Support Services Policy:

    There are no refunds for support services.